Contact Center Automation for NEMT Providers

Scale your NEMT operations with intelligent AI voice automation. Handle unlimited calls, streamline dispatcher workflows, and never miss another booking.

Proven Results from NEMT Providers

Real metrics from medical transport companies using Telvana AI

4.7/5
Average CSAT Score

Consistent high patient satisfaction with professional AI service

60%
Staffing Optimization

Reduce workforce requirements while improving service quality

24/7
Revenue Capture

Never miss revenue opportunities with round-the-clock availability

Join hundreds of NEMT providers already saving costs with Telvana

Answer Every NEMT Call Without Missing a Beat

Save thousands on staffing while keeping hospitals and patients happy. Telvana's AI handles ride status checks, late arrivals, and patient communications 24/7.

Elderly woman speaking on phone - representing NEMT patients who never miss their rides

Intelligent Call Handling

AI responds to patient calls, booking requests, and status inquiries with natural conversation

Smart Dispatcher Assistant

Automates routine tasks, freeing your team to focus on complex scheduling and operations

Seamless Integration

Works with existing NEMT software like Reveal, TripSpark, and 15+ other platforms

24/7 Availability

Never miss a call or booking opportunity with round-the-clock AI coverage

HIPAA Compliant

Enterprise-grade security ensures patient data is protected at all times

Instant Deployment

Get up and running in minutes, not months. No complex setup or training required

Works with your existing NEMT systems

Easy deployment—integrates with legacy systems and 15+ platforms. No need to replace your current dispatch software.

Reveal
TripSpark
RouteMatch
Ecolane
MediRoutes
+15 more
NEMT operations manager coordinating with existing software systems

Rapid Deployment for NEMT

Built for NEMT—shorter time-to-value with pre-built workflows

1

Connect Your Dispatch System

Integrate with Reveal, TripSpark, or your existing NEMT dispatch software in minutes

Learn more
2

Configure NEMT Workflows

Pre-built workflows for ride status, late arrivals, no-shows, and scheduling

Learn more
3

Go Live

AI agents handle calls instantly with full transparency and logging

Learn more

Book a personalized demo

Trusted by Industry Leaders

Real-world results from companies using Telvana's AI automation

Telvana's AI call center technology has revolutionized our customer service. Response times are down 70% and customer satisfaction is at an all-time high.
Sarah Johnson
Sarah Johnson
Director of Customer Experience, TechGlobe Inc.
We implemented Telvana six months ago and have seen significant improvements in service quality and operational efficiency. It's been a game-changer for our organization.
Michael Chen
Michael Chen
COO, Meridian Healthcare
The natural conversation capabilities of Telvana's AI agents are remarkable. Our customers often don't realize they're speaking with an AI until we tell them.
Zoe Murray
Zoe Murray
VP of Operations, NexusRetail
Scaling our support during seasonal peaks used to be a nightmare. With Telvana, we can handle 300% more calls without adding staff or compromising quality.
Robert Wilson
Robert Wilson
Customer Service Manager, Alpine Travel Group

TRUSTED BY

Meditrans logo
Metro logo
Trivanta logo
Vitaway logo
Wellroute logo
Zenvia logo
Techglobe logo
Alpine Travel Group logo
Meridian Healthcare logo
Meditrans logo
Metro logo
Trivanta logo
Vitaway logo
Wellroute logo
Zenvia logo
Techglobe logo
Alpine Travel Group logo
Meridian Healthcare logo